Privacy Policy

1. Information We Collect

We collect the following information when you use PartnerAlly Institute:

• Email address — provided at checkout and used for course access, magic link authentication, and transactional emails
• Name — if provided, used for certificate generation
• Payment information — processed by Stripe; we do not store card numbers
• Course progress data — lesson completions, knowledge check results, and reflections
• Usage analytics — page views and performance metrics collected via Vercel Analytics

2. How We Use Your Information

• Provide and maintain course access
• Send transactional emails (purchase confirmation, access links, course completion)
• Generate certificates of completion
• Improve course content and user experience
• Prevent fraud and enforce our Terms of Service

We do not sell your personal information. We do not send marketing emails unless you explicitly opt in.

3. Third-Party Services

We use the following third-party services to operate the platform:

• Stripe — payment processing (privacy policy)
• Vercel — hosting and analytics (privacy policy)
• Supabase — database and authentication (privacy policy)
• Mux — video streaming (privacy policy)
• Resend — transactional email delivery (privacy policy)

4. Cookies

We use essential cookies to maintain your authenticated session and course access. We use Vercel Analytics for privacy-friendly, anonymous usage metrics — this does not use cookies for tracking and does not collect personally identifiable information. We do not use advertising cookies or third-party trackers.

5. Data Retention

We retain your account data (email, course progress, certificates) for as long as your account is active. Purchase records are retained for 7 years for tax and legal compliance. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections (TLS), secure authentication (magic links), and access controls on our database. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@partnerally.com.

8. Contact

For privacy-related questions or requests, contact us at support@partnerally.com.